About_photo

Neel Shah

Entrepreneur, Developer

Freelance Developer specializing in front end and back end development. Experienced with all stages of the development cycle for dynamic web projects.

Passionate about solving problems in healthcare management by utilizing skills and competencies that I gained while growing my own startup.

Skill Achievement

Skill Achievement

  • 95%

    Wordpress

  • 90%

    PHP

  • 90%

    MySQL

  • 80%

    Docker

  • 90%

    Python

  • 95%

    HTML5/CSS3

  • 90%

    Agile (SCRUM)

  • 95%

    RAD/Prototyping

Professional
Experience

Professional
Experience

  • Information Technology Specialist
    Jun 2015 - Present
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    • Promoted to Technical Lead role for Web Publishing (WordPress) service to plan, schedule and execute all stages of enterprise software, hardware and system implementations.
    • Facilitate Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings.
    • Articulate service goals and scope, translate user’s needs into technical terms and prepare detailed work breakdown structures (WBS).
    • Remove team impediments on a daily basis to allow the team to deliver sprint goals and deliverables.
    • Perform periodic technical audit for system, hardware and third party applications to maintain and improve performance of the system.
    • Responsible for performing code review and vetting new Plugins/Themes against client requirements and system acceptance.
    • Monitor performance of the application and work towards expansion and scalability with 3000+ sites, 80+ plugins and 150+ themes on a single multisite instance.
    • Identify and develop automation framework for repetitive tasks including mirroring production to dev instance, deploying updates to dev and production using AWS, Python, Bash Script, Git and Jenkins.
    • Responsible for deriving service metrics and reports using New Relic APM and Google Analytics.
    • Act as a liaison between the technical development team, internal support and external service providers.
    • Assist in deploying and managing Shibboleth Single-Sign-On service provider with our cloud hosting WP Engine.
    • Slashed operating costs by 30% by negotiating prices and management of resources, while ensuring the continuation and enhancements of services.
    • Develop and maintain new custom WordPress plugins based on requirements using tools including WordPress APIs and WP-CLI.
    • Handle the tasks of explaining User Acceptance Testing (UAT) scope, criteria and entry/exit strategy to less trained professionals.
    • Provide consultation in developing a tool between WordPress and Sakai using LTI Integration.
    • Provide technical assistance for New York University’s Google Apps for Education.
  • Technical Specialist
    Sep 2013 - May 2015
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    • Assisted in strategic planning for defining vision and direction of Web-Publishing service right from planning to pilot to production.
    • Implemented a year long pilot with 90+ sites, 20+ plugins and 30+ themes for faculty, students and administrative staff.
    • Successfully launched Web Publishing service made it available to NYU’s Global Community of 300,000 users.
    • Migrated internally hosted WordPress multisite instance as a pilot to enterprise level production service hosted in the cloud.
    Saved $35,000 of service budget by voluntarily developing a custom WordPress plugin Site Setup Wizard that allows users to automatically create sites and pre-select site configuration based on their needs. (Soon to be released in Wordpress.org repository)
    • Developed and delivered comprehensive and accurate training/technical documentation for our clients, technical teams and stakeholders.
    • Responsible for leading a team of 5 members towards providing uninterrupted services using RAD methodologies.
    • Expanding the service by adding new functionalities based on all stakeholders requirements while maintaining the service.
    • Troubleshooting client’s issues by responding to their tickets using ServiceNow and face-to-face meetings.
    • Tested plugins & themes on WordPress platform for functionality, compatibility and usability criteria.
    • Consulted with numerous users, customer support team & management to gather custom technical needs & implement custom solutions.
    • Provided consultation in migrating our users from legacy Blogs system to Web Publishing service and make best use of it.
    • Developed custom multisite plugins - WP-Custom-Text-Add-User-Page, WP-NYU-Stream, WP-Skip-Confirmation-Email.
  • Founder and CEO
    Sep 2009 - Mar 2015
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    • Generated new business both in face-to-face meetings and over the phone.
    • Responsible for identifying all new business opportunities in United States, India and Canada.
    • Maintained an extensive database of prospective customers and potential projects coming up for bid.
    • Worked as part of a team that developed new methods for expanding business into a new geographic territory.
    • Created unique value proposition for each user segment.
    • Led a team of 10+ employees and manage projects and tasks for completion in timely manner.
    • Mentored development teams in Agile and RAD best practices. Ensured the release of premium-quality applications that provided intuitive and secure experiences for users.
    • Built revenue models, generating 60% ROI.
    • Interfaced with backend data systems to produce dynamic user experiences.
    • Performed the full spectrum of Web-related tasks, including rapid prototyping, design and layout, graphics creation and optimization, server-side programming (primarily PHP), MySQL databases, AJAX interactivity, standards-compliant XHTML and CSS, testing, training, hosting, security, traffic generation and ongoing updates.
    • Applications developed from scratch include Student Management System, Electronic Medical Record System, online ecommerce retail stores, opt-in emailing application, dynamic websites and more.
    • Designed websites with both responsive web design and mobile first development based on the client’s requirements.
    • Performed User Acceptance Testing (UAT) and documented bugs/issues.
  • Founder
    MES - At Help!
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    Patent Pending MES is a health care platform for connecting a patient with doctors, trained volunteers and first responders to provide assistance in emergency and keep their family updated at every stage in real-time.

    Participated and excelled in many events and competitions, in addition to being recognized in local newspapers.
  • Co-Founder & Developer
    WizArt
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    Co-founded WizArt during Startup Weekend NYC EDU in March 2015 and won Audience Choice Award and 3rd position for the same.

    We also won Microsoft Award for the best use of Technology in addition to being one of the few Finalists for NYU Stern's $200k Entrepreneurs Challenge 2014-2015.

    WIZART is a new type of luxury experience. A streamlined mobile application connects the art curious to cultural centers through unique experiences led by artists and art experts. A WIZART tour is behind the scenes look at famous cultural institutions, led by insiders, WIZART can be your guide to a unique cultural experience.
  • Chat Representative
    Jun 2009 - Jul 2009
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    • Inbound chat representative for AT&T, USA online store.
    • Provided assistance to customers in selecting best product and complete online checkout process.
    • Provided assistance to more than three customers at a time with response time of maximum 30 seconds.

Contact

Address: 54 Laidlaw Ave, Jersey City, NJ

Phone: (551) 689-5553

E-Mail: Neel@NSDesigners.Com